4/20/2024
GlowPro, operated by Halberd LLC (“GlowPro,” “we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy (the “Policy”) outlines how we collect, use, and disclose your Personal Data (as defined below) through our website at www.glowpro.ai (the “Website”) and the services we provide (collectively, the “Services”). This Policy also informs you of your rights and choices regarding your Personal Data and how to contact us with any questions or concerns.1. Personal Data We CollectIn this Policy, “Personal Data” refers to any information that relates to an identified or identifiable individual. We may collect and process the following types of Personal Data:Information You Provide to Us:• Registration and Profile Information:
When you create an account, we may collect your name, email address, physical address, telephone number, and company information.
• Portrait Photo Information:
To use our Services, we require you to upload photos of yourself. We may also request additional details such as age, gender, ethnicity, eye color, hair color, body type, profession, etc., to create personalized portrait photos. Depending on your location, this information might be considered biometric data, and by using our Services, you consent to the collection and processing of this data.
• Communications:
If you contact us directly, we may collect additional Personal Data such as your name, email address, job title, company name, and any other information you choose to provide. We may also track whether you open our emails to improve our customer experience and Services.
• Payment Information and Purchase History:
If you make a purchase, your payment information is collected by our third-party payment processor, and we may retain records of your transactions.
• Marketing Information:
When you sign up for our mailing list, we may collect Personal Data such as your name and email address.
Information Collected via Automated Means:• Usage Information:
We automatically collect Personal Data about your interactions with our Services, such as IP address, device ID, user ID, pages viewed, and the dates and times of your visits.
• Cookies and Similar Technologies:
We use cookies and similar technologies to ensure our Services function properly, improve our offerings, and assist with marketing campaigns. These technologies may collect information such as IP address, device ID, and browsing behavior.
Information Obtained from Third Parties:• Social Media Information:
We may collect Personal Data through your interactions with our social media pages or if you link your social media accounts with our Services.
• Third-Party Login Information:
If you log in using a third-party service (e.g., Google or Facebook), we may receive information from that service as authorized by you.
• Other Sources:
We may collect your Personal Data from other third parties, such as marketing partners or publicly available sources.
2. How We Use Personal DataWe process your Personal Data based on the following legal grounds:| Purpose | Description | Legal Ground |
|---|---|---|
| Providing the Services | To operate, maintain, and deliver our Services. | Performance of a contract or legitimate interest. |
| Personalization | To personalize your experience and deliver tailored content. | Performance of a contract or consent. |
| Support | To provide technical support and resolve issues. | Performance of a contract. |
| Fraud Prevention | To secure our Services and prevent fraudulent activity. | Performance of a contract or legal obligation. |
| Customer Relationship Management | To manage our relationship with you. | Performance of a contract or legitimate interest. |
| Communicating with You | To contact you for administrative purposes or to request feedback. | Performance of a contract or consent. |
| Analytics and Product Development | To analyze usage trends and improve our Services. | Legitimate interest or consent. |
| Marketing | To deliver promotional materials and marketing content. | Legitimate interest or consent. |
| Administrative and Legal Purposes | To enforce this Policy and comply with legal obligations. | Performance of a contract, legal obligation, or legitimate interest. |
| Generating Anonymized or Aggregate Data | To create anonymized data for any lawful purpose. | Legitimate interest or consent. |
• Service Providers, Vendors, and Analytics Partners:
We work with third-party service providers to help us operate our Services. These providers may have access to your Personal Data as necessary to perform their functions.
• Affiliates:
We may share Personal Data with our affiliates, subsidiaries, and branch offices as needed.
• Legal Obligations:
We may disclose your Personal Data if required by law or in response to legal processes.
• Merger, Sale, or Other Asset Transfers:
In the event of a corporate transaction, your Personal Data may be transferred to a new owner or entity.
• Consent:
We may disclose your Personal Data with your permission.
4. Data RetentionWe retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Factors influencing the retention period include the nature of our relationship with you, legal obligations, and potential disputes.5. Your Rights in Relation to Your Personal DataDepending on your location, you may have the following rights:• Access and Portability:
Request a copy of the Personal Data we hold about you.
• Rectification and Deletion:
Request correction or deletion of your Personal Data.
• Restriction and Objection:
Request that we restrict or stop processing your Personal Data.
• Consent Withdrawal:
Withdraw your consent for processing at any time.
• Complaint:
File a complaint with a supervisory authority.
6. Third-Party LinksOur Services may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. Please review their privacy policies before providing any information.7. SecurityWe implement reasonable physical and electronic safeguards to protect your Personal Data. However, no transmission or storage of data is completely secure, and we cannot guarantee the security of your information.8. Children's PrivacyOur Services are not intended for individuals under 18 years of age. If you believe a child has provided us with Personal Data, please contact us, and we will take steps to delete such information.9. Cross-Border Data TransfersOur Services are hosted in the United States. If you access our Services from outside the U.S., you consent to the transfer and processing of your Personal Data in the U.S. or other jurisdictions that may not have the same data protection laws as your home country.10. Changes to this PolicyWe may update this Policy from time to time. The latest version will be posted on our Website with the effective date. If we make material changes, we will notify you through the Services or by other means.11. Contact InformationHalberd LLC is the entity responsible for your Personal Data. For any questions or concerns, please contact us at: